Policy

Everything you need to know before your visit to Effect Spa

Guest Information

Comfort, privacy, and a seamless wellness experience

We want every guest to enjoy a calm, secure, and premium visit. The policy below explains how we handle reservations, arrivals, cancellations, privacy, and in-spa conduct so your experience is smooth from the moment you book.

Reservations

Advance booking is strongly recommended to secure your preferred time, therapist, and treatment. Reservations may be made by phone, WhatsApp, or through our contact form.

Arrival Time

Please arrive 10 to 15 minutes before your appointment so you can settle in, complete any necessary details, and begin your treatment in a relaxed state.

Cancellations

If your plans change, we kindly ask for advance notice as early as possible. Late cancellations or missed appointments may affect future booking availability during peak periods.

Health & Wellness

Please inform our team in advance about pregnancy, injuries, allergies, recent medical procedures, or health concerns so we can recommend the most suitable treatment.

Privacy

Your contact details and booking information are used only to manage appointments, answer enquiries, and improve guest service. We do not share personal information unnecessarily.

Respectful Environment

Effect Spa maintains a respectful, professional, and relaxing atmosphere for every guest and therapist. We reserve the right to refuse service in case of inappropriate or disruptive behaviour.

Payments and service confirmation

Treatment availability is subject to confirmation. Prices, packages, and promotional offers may change without prior notice, but the team will confirm the applicable details when your booking is arranged.

Personal belongings

We recommend keeping valuables to a minimum during your visit. While we do our best to provide a secure and attentive environment, guests remain responsible for their personal belongings.

Communication consent

By contacting Effect Spa, you agree that our team may respond through phone, WhatsApp, or email regarding appointments, confirmations, and essential service updates related to your enquiry.

Have questions about our policy?

Contact our team and we will be happy to clarify any booking or guest experience details before your visit.